This Privacy Policy describes the information we collect through this website. Please read through the content s of this Privacy Policy carefully and ensure you understand it. If you do not understand the content of this Privacy Policy or do not accept or agree with it then you must stop using this website immediately.
What information do we collect and how do we collect it?
We may collect personal and non-personal information that you provide to us. Personal information is information that can be used to directly or indirectly identify an individual. The types of personal information collected may include, but is not limited to, your name, email address, phone number, correspondence address and billing information. You may provide information to us through our contact form and booking system. Personal information also includes any comments, reviews or images that you provide or share on our website or any of our pages or other on-line platforms.
Non-personal or derivative data is information automatically collected when you use our website. It is data such as: the device you are using, the type of browser, IP address, the time and date you have accessed the website.
Cookies and you
Cookies are text files with a small amount of data, which may include an anonymous unique identifier.
Cookies are sent to your browser from a web site and stored on your computer’s or tablet device’s or mobile device’s part of the hard drive specifically designated for cookies.
It is standard practice to use cookies to make your experience better when using a website.
Like many sites, we use “cookies” to recognize, collect, and/or track information about, and relevant to, your usage of the Site.
A cookie is a text-only string that entered into the memory of your browser by our web server. The use of cookies enables our website to store information on your machine so that it can be retrieved at a later date.
Cookies do not typically contain information that personally identifies a user, but personal information we store about you may be linked to the information stored in and obtained from cookies. We reserve the right to use session and persistant cookies on our website.
If you do not wish to accept new cookies or wish to disable cookies altogether, you can set your browser accordingly using its menu bar.
Deleting cookies could have a negative impact on the usability of many websites.
How do we use your information?
We use your information to communicate with you, to book you into our system and take payments from you and provide you with information. If you are added onto our email list we will send you regular updates about our facilities and services and other information potentially relevant to you.
Do we share your information with anyone else?
We respect you right to privacy and will not disclose, share, sell or rent any personal information held about you without your consent, except to external service providers who have been engaged by us to assist in the provision of services to our customers.
Where we have outsourced a function or activity to an external service provider we will only disclose personal information that the service provider needs to undertake that function or activity.
We will share your personal information where we are under a duty to do so in order to comply with any legal requirements and obligations, any request from the government, or where necessary in order to enforce our own rights, your safety or that of others, or where it is deemed necessary to investigate fraud.
Your rights in relation to the information we hold
You have a right to access your information and to rectify any part which is inaccurate or incorrect. You also have a right to ask us to delete any information we hold about you or to restrict how your information is processed. If you wish to request a copy of the information we hold about you or make any changes then please contact us at https://www.highboonwood.co.uk/contactus/ It is important to us that the information we maintain and use is accurate, complete and up-to-date. If at any time your personal details change, please let us know so we can update our records.
How and where do we process your information?
Any personal information that we collect will be processed and stored securely. We will not keep information for longer than is required with regard to the purpose for which it was collected and will take reasonable steps to destroy or permanently de-identify your personal information when it is no longer required.
This website is located within and operates from the United Kingdom and the relevant laws of the United kingdom will apply to all matters arising from your use of this website or in any way connected with this website.
Any personal information that we collect will be held within the United Kingdom.
If you are accessing this site from outside of the United Kingdom you acknowledge and agree that any personal information you provide will be processed as set out in this Privacy Policy and will be processed in accordance with the laws of the United Kingdom which may be less stringent than the legal requirements in your own country.
Data Security
We take the protection of your personal information seriously and have taken suitable and reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, and any modification or disclosure. If you are submitting personal information over the internet that you wish to remain private, please note that while attempts are made to secure information transmitted to this site, there are inherent risks in transmitting information across the internet and we are unable to guarantee its security. If you prefer, you can contact us by alternative means using phone or mail.
Our website contains links to other sites. We are not responsible for the privacy practices of those web sites and have no knowledge of whether cookies or other tracking devices are used on any such linked sites. If you have any concerns regarding the privacy of your information you should ensure you are aware of the privacy policies of those sites before disclosing any personal information.
Children
This website is not intended to be accessed by visitors under the age of 13 and consequently we do not intentionally collect information from any visitor who is under the age of 13. In the event we discover that a person under the age of 13 has accessed our site and provided personal information than we shall attempt to delete and/or destroy such information as soon as possible.
Further Information
If you have any questions about this Privacy Policy or require more information concerning our privacy practices please contact camping@highboonwood.co.uk
Changes to the Privacy Policy
This privacy policy is accurate as at 18th March 2025. We reserve the right to alter or amend it without notice.
Your first use of our website after the date of any amendments or alterations will constitute your acceptance of such changes therefore we recommend you review this Privacy Policy regularly to keep informed of any changes.